Dr. Shelley Ross
Full-Service Family Physician
Q: How long have you been a doctor?
A: I’ve been practicing for 33 years.
Q: Describe the patients who come to see you.
A: Fifty percent are obstetrics and the other fifty percent are general practice. I care for lots of families of many generations. For the ones I delivered as babies, I’m now delivering their children. So, I said if I get to their grandchildren, I’m gone!
Left: Patient Care Coordinator, Loa Wilson, keeps a watchful eye on Burnaby Hospital’s Neonatal Intensive Care Unit in order to provide a smooth experience for parents and infant patients.
Everyday, Loa Wilson walks to Burnaby Hospital’s Neonatal Intensive Care Unit (NICU) and runs through her daily routine of troubleshooting the issues and oddities that lie in the background of caring for babies. But her days as a Patient Care Coordinator and Educator at NICU are anything but typical.
Whether it’s managing a group of dedicated staff; teleconferencing with NICUs across the province; or coordinating infant hearing tests, eye screens, immunizations, ventilators and equipment issues, Loa runs a tight ship at NICU in order to make that process as smooth as possible.
Shown left: Kehar Singh Aujla stands confidently at Burnaby Hospital’s Volunteer Wayfinder, greeting and helping patients and visitors alike.
Kehar Singh Aujla is one of 375 active hospital volunteers who contribute 40,000 hours a year to Burnaby Hospital, supporting patients and families with guidance and comfort. When I interviewed Kehar, I found him standing proudly at the Volunteer Wayfinder, where he presents a friendly face and assists patients and visitors coming to the hospital.
Left: Dr. Paul Johar finishes his rounds and heads to Burnaby Hospital’s SuperTrack.
After four years working in Burnaby Hospital’s Emergency Department, Dr. Paul Johar, is one of many heroes working in the hospital’s frontlines. He’s been practicing for seven years now, enjoys the nine- to ten-hour shifts and says his days are never typical and goes by very quickly.
“I get a chance to see a lot of people,” he shares, “and I think I’m able to help a lot of people that way. I’m in an atmosphere surrounded by health care professionals and I’m able to learn from them and bounce ideas off of them. And that’s really unique in the Emergency Department.”